The TRACES website is an invaluable resource for taxpayers and deductees who want to address their concerns and complaints regarding taxation. By utilizing the "Request for Resolution" module on the TRACES website, users can conveniently raise and track their grievances. In this article, we will guide you through the process of submitting and monitoring tax-related complaints on the TRACES website, ensuring that you can navigate the platform effectively and resolve any issues you may encounter.
To raise online grievances, the TRACES website provides the "Request for Resolution" option, which has been available since the assessment year 2013-14. This online module allows taxpayers and deductees to submit their requests and monitor their progress on the TRACES website.
Before proceeding, there are a few important points to remember:
When raising a request for resolution on the TRACES website, users can select from the following categories:
These categories cover a wide range of potential issues that taxpayers and deductees may encounter while dealing with their tax-related matters.
Online grievances can be raised by taxpayers and deductees through the "Request for Resolution" option on TRACES starting from the assessment year 2013-14 onwards. This means that if you have any concerns or complaints regarding a particular assessment year, you can utilize the TRACES website to seek resolution.
Now that we have covered the basics, let's dive into the step-by-step process of raising a request for resolution on the TRACES website.
Follow these steps to raise a request for resolution on the TRACES website:
Log in to the TRACES website as a taxpayer using your User ID, which is your PAN (Permanent Account Number), and your password. Once logged in, you will be directed to the landing page.
Click on the "Request for Resolution" tab, which can be found on the TRACES website. This tab will lead you to the section where you can raise your request for resolution.
Fill in the TAN of the deductor and provide the necessary details of the missing/mismatched transactions appearing in Form 26AS, including “Section Code, Amount Paid/Credited, TDS Deducted, Transaction Date,” etc.
The TRACES website provides options to track the progress of your raised ticket through the "Resolution tracking" feature within the "Request for Resolution" tab. There are two search options available for tracking your request:
Enter the request number assigned to your raised ticket to check its status. This option allows you to quickly retrieve information about the progress of your request.
Select the appropriate ticket status and ticket creation date to track your request. This option provides a more filtered search based on the status and date, making it easier to find the specific ticket you want to monitor.
After raising a "Request for Resolution" on the TRACES website, your ticket can be assigned different statuses, each indicating a different stage in the resolution process. Here are the possible ticket statuses and their meanings:
By understanding the different ticket statuses, you can gauge the progress of your request and take appropriate action accordingly.
The TRACES website offers a user-friendly platform for taxpayers and deductees to submit and monitor their tax-related complaints conveniently. By following the step-by-step process outlined in this article, you can effectively raise your grievances on the TRACES website and track their progress. Whether you are facing difficulties with Form 26AS or encountering other tax-related issues, TRACES provides a streamlined approach to seek redressal and ensure the prompt resolution of your concerns. Take advantage of this valuable resource to address your tax grievances with ease.
TRACES stands for TDS Reconciliation Analysis and Correction Enabling System. It is an online platform provided by the Income Tax Department of India for taxpayers to raise and monitor tax grievances related to TDS (Tax Deducted at Source) and TCS (Tax Collected at Source).
Taxpayers can raise tax grievances on TRACES by logging into their account, selecting the appropriate category of grievance, providing details of the grievance, and submitting the request through the designated interface.
Tax grievances related to various aspects of TDS and TCS, such as incorrect deductions, non-receipt of TDS certificates, discrepancies in TDS credits, and other issues concerning tax deducted or collected at source, can be raised on TRACES.
Taxpayers can monitor tax grievances raised on TRACES by tracking the status of their grievance through the online portal, receiving updates and notifications from the tax authorities, and accessing relevant documents and communications related to the grievance resolution process.
Yes, TRACES offers various features and tools for addressing tax grievances, including online submission of grievances, tracking grievance status, communication with tax authorities, and access to relevant reports and documents for grievance resolution.