How to Request for a Refund Reissue?

Guide to Requesting a Refund Reissue

If you've been notified by the Income Tax Department or the Refund Banker (SBI) that your income tax refund processing has failed, don't worry! You can easily request a reissue online through the Income Tax e-filing portal. Here's how:

Why Your Refund Might Fail

Sometimes, a refund scheduled for a specific assessment year doesn't hit your bank account. Here are a few common reasons why:

• Bank Account Not Pre-validated: Starting from the assessment year 2022-23, pre-validating your bank account is mandatory.
• Mismatch Between Bank and PAN Details: If your bank account was opened using your Aadhaar details, it might include your middle name, which may not appear on your PAN card.
• Invalid IFSC Code: Banks merge, and IFSC codes can change. Make sure yours is up-to-date.
• Account Closure: If you've closed the account linked to your refund, you'll need to update it.

How to Pre-validate Your Bank Account

1. Login to the Income Tax e-filing portal with your user ID (PAN) and password.
2. Click on the ‘Dashboard’ tab, select ‘Bank Account’, and hit ‘Update’.
3. You'll be directed to ‘My Bank Accounts’. A green tick and ‘validated’ label will confirm your account is ready to go.

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Steps to Request a Refund Reissue Online

Follow these simple steps to make your refund reissue request:

1. Login to the Income Tax Portal:

• Go to incometax.gov.in.
• Enter your login details (PAN/Aadhaar and password).

2. Access the Refund Reissue Request:

• Go to the Services tab, then Refund Reissue Request.
• Select the relevant assessment year.

3. Submit Your Request:

• You'll see a list of pending refunds for different assessment years.
• Click Refund Re-issue on the appropriate card.
• Hit Create New Request to proceed.

4. Verify Your Request:

• Choose the bank account where you'd like the refund credited. Only validated accounts will appear.
• If no accounts are listed, go to profile > bank account > validate them.

5. Confirmation:

• A success message will confirm your request submission.

Checking the Status of Your Refund Reissue Request

1. Login to the Income Tax e-filing portal.
2. Go to ‘My Account’, select ‘Service Request’, then choose ‘Request Type’ as ‘View Request’ and ‘Request Category’ as ‘Refund Reissue’.
3. Hit ‘Submit’ to view the status of your request.

By following these steps, you can ensure your refund finds its way to your account without hassle. Happy refunding!